Poddigy Privacy Policy
Effective Date: 29th October, 2024
1. Introduction
Welcome to Poddigy, an educational platform offering bite-sized video content designed to deliver engaging and efficient learning experiences. Poddigy is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, ensuring transparency in our data practices.
2. Information Collection
a. Personal Information
We collect personal information required for creating and managing your account, including:
- Name: To personalize your profile and communications.
- Email: For account verification, support, and updates on new content.
- Contact Number: Used for security verification and optional notifications.
- Country: To comply with regional laws and customize content.
b. Category Preferences
During registration, we request your preferred course categories to curate accurate recommendations based on your learning interests. You can update these preferences anytime to receive more relevant suggestions.
c. Usage Data
As you interact with our platform, we track information such as:
- Watch history and time spent on content.
- Engagement data, such as liked videos or added courses.
- Content browsing patterns to improve recommendations and platform design.
3. Purpose of Data Collection
The data we collect helps us offer a personalized, efficient, and secure experience:
- Account Setup and Personalization: Your details are used to create a unique user profile and provide customized course recommendations.
- Content Suggestions: Based on your category preferences and watch history, we tailor suggestions to make your learning journey more relevant.
- Payment Processing: Information like contact details and country are necessary for secure payment processing and compliance.
- Platform Analytics and Improvement: Usage data helps us monitor trends, enhance our interface, and introduce features that better serve users and creators.
4. Data Sharing and Disclosure
Your data is only shared under the following circumstances:
- Service Providers: We collaborate with third-party services to handle operations like payment processing, content delivery, and analytics. All partners comply with strict data privacy standards.
- Compliance with Legal Obligations: We may disclose data if required to comply with legal obligations or protect our platform's security.
- With Content Creators: Aggregated and anonymized watch data may be shared with creators to support content performance insights without disclosing personal details.
5. Data Storage and Retention
Your data is securely stored in our database and maintained with robust access controls. We retain your personal information as long as needed for operational, legal, and security reasons:
- Account details are stored until account deletion or as otherwise required by law.
- Usage data is anonymized and retained for analysis, even after account termination, to support platform improvements.
6. Data Security Measures
We prioritize the security of your data through industry-standard protocols:
- Encryption: Data is encrypted during transmission and storage.
- Access Control: Only authorized personnel have access to sensitive data.
- Regular Security Audits: We conduct regular audits to protect against vulnerabilities.
7. User Rights and Control Over Personal Data
Poddigy respects your rights concerning your data:
- Access and Correction: You can review and update your information, including personal details and category preferences, directly from your profile settings.
- Deletion and Deactivation: If you choose to delete your account, all associated data will be permanently removed, subject to legal retention requirements.
- Consent Management: Manage preferences related to cookies, marketing, and data tracking from your account settings.
- Opting Out: You may choose not to share specific data, though this may impact your personalized experience on Poddigy.
8. Children’s Privacy
Poddigy is intended for users aged 13 and older. We do not knowingly collect information from children under 13. Parents or guardians who believe their child may have provided us with data should contact us to initiate its removal.
9. Changes to Privacy Policy
We periodically update our Privacy Policy to align with changes in our practices and regulations. When significant updates occur, we notify you through the platform and provide an opportunity to review and consent to the revised terms.
10. Contact Information
For any questions or requests regarding your privacy, please reach out to us at hello@poddigy.com.